Amazon cloud platform and several other websites experiencing outages
October 20, 2025 02:27 pm
A major cloud computing service went offline early Monday, causing problems for thousands of websites and services including leading retailers, publishers and games.
Amazon Web Services first reported a problem at 12:11 a.m. PT (3:11 a.m. ET) and said it was dealing with an “operational issue” affecting 14 different services in its center in northern Virginia.
“We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region,” the AWS health dashboard said. The message had not been updated as of 4 a.m. ET.
“We are actively engaged and working to both mitigate the issue and understand root cause,” the dashboard said.
Social media posts reported problems with cloud-based games such as Roblox and Fortnite; social networks including Snapchat; Amazon.com and Prime Video; the digital Ring doorbell service, among many others.
Coinbase, the largest U.S. cryptocurrency exchange, said its services was unavailable because of the AWS outage.
Media organizations including Disney and the New York Times were also apparently affected, according to Downdetector.
AWS stores customers’ data and offers a range of online activities and is a major player in the cloud computing, having recently invested in AI products.
It’s also highly lucrative, making $107 billion in the 2024 financial year, 17% of Amazon’s total revenue.
- Agencies
