Hotline introduced for COVID-19 related inquiries

Hotline introduced for COVID-19 related inquiries

October 18, 2020   12:43 pm

The Health Promotion Bureau has introduced a hotline for the public to make inquiries related to the coronavirus, stated the Director-General of Health Services.

The hotline number (1999) provides advice on the measures to be followed for preventing COVID-19 virus infection. In the case of an infected person, it provides instructions on preventing measures from spreading to others, including their family members. 

The Director-General of Health Services further advises that in case any person feels that they are infected with COVID-19, suffering from relevant symptoms, they should immediately call the hotline 1999 to instructed with the immediate action to be taken and obtain the necessary assistance.

The Department of Government Information stated that while qualified doctors and specialists are involved in providing this service-related advice, the service is available in all three languages.

The public can connect to the hotline 1999, 24 hours a day through any telephone network, states the Department.

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