The Department of Motor Traffic has urged the general public to refrain from dealing with brokers operating near its premises when seeking services from the department.
The Department warned that individuals who engage with such intermediaries risk losing both their money and important personal documents.
It noted that appointments for obtaining one-day services can already be made through online platforms and telephone services.
Meanwhile, facilities for submitting documents related to ordinary vehicle ownership transfers are available not only at the department's head office in Narahenpita but also at District Secretariats and Divisional Secretariats.
The Department cautioned that service applicants who disregard these official procedures and instead follow instructions provided by brokers operating outside its premises could be misled.
Accordingly, the public has been advised to follow only the department's official procedures and obtain information and guidance exclusively from authorised officers when accessing its services.
