A leading mobile phone retailer in Colombo has been fined Rs. 100,000 by the Colombo Chief Magistrate’s Court for displaying a mobile phone for sale without the required importer information, in violation of Consumer Affairs Authority regulations.

The retailer, located at the Liberty Plaza shopping complex in Colombo 03, was found to be displaying the mobile phone for sale without the legally required details.

The violation was detected during an inspection conducted by investigation officers of the Consumer Affairs Authority (CAA).

According to the CAA, the mobile phone did not carry information identifying its country of origin, the name and address of the importer or distributor, or the required contact details.

Following the discovery, the CAA filed legal action against the company before the Colombo Chief Magistrate’s Court.

The case was filed over violations of Consumer Affairs Authority Order No. 85, published under Extraordinary Gazette No. 2286/26 dated June 29, 2022.

Under the order, all imported goods must clearly display their country of origin, the importer's name and address, and relevant contact information on their packaging or containers.

The CAA has urged consumers to carefully check product labels, warranty certificates and official receipts when purchasing mobile phones and other electrical and electronic equipment.

The Authority said inspections and investigations would continue to ensure compliance with consumer protection regulations.

Consumers can contact the Consumer Affairs Authority on its hotline 1977 during office hours to report violations or lodge complaints.