In view of the situation that prevails in the country due to the recent Covid-19 outbreak, the Public Service Commission has requested the members of the public to refrain from visiting its office unless required by a special call up.

Thereby, the Commission has introduced several new services to its clients to get their needs attended to through the newly-introduced service links, its Secretary M.A.B. Daya Senarath said in a notice published today.

Upon the request of the clients, the Public Service Commission will them a reference number through an SMS, along with their NIC and mobile numbers. Accordingly, the current with regard to the client’s request can be known instantly by sending an SMS to 070 4364462 by typing PSCReference Number.

The clients are abled to view all measures taken on their requests by entering the Reference Number into the Status Tracking field of the website of the Public Service Commission via www.psc.gov.lk.

The decisions made by the Public Service Commission on client requests will be published in the Commission’s official website daily.

The clients will be able to verify the conveyance of the decision to the respective ministry regarding their matter by viewing the “latest decisions” field in the website, the Commission said further.

The clients may obtain information required by them by forwarding their issues through the “inquiries” in the “Contact Us” field following the entry into the website above or by sending the issues through the e-mail address – adsec_oper@psc.gov.lk.

Public Service Commission says further information can be obtained through the following contact numbers: 011 2136600 (General) / 011 2136603 (Additional Secretary/Operations) / 011 2136617 (Secretary)